Our Clients
We’re proud to work with a hugely diverse range of Fortune 500 companies and SMEs. Our client base is a testament to the valued relationships we build with our clients and the versatility of both our systems and talented team members.
We work with leading Fortune 500 companies and SMEs throughout the Asia-Pacific region and North America specialising in innovative technology systems and infrastructures. Our team of expert IT Engineers help our clients navigate the complexities of technology and commerce.
Building and leveraging great industry partnerships, we’ve grown to become a leading technology systems and services provider. As a company, we’re passionate about innovation, efficiency and increasing our clients’ productivity to have a positive impact on their end user.
Operating across four main business pillars, we provide equipment, build and maintain IT infrastructure, offer service and support and deliver smart technology solutions that streamline businesses and revolutionise their service offerings.
Working with worldwide leading partners, we transform the effectiveness of your mailing processes and improve the entire communication experience for your clients.
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We help our customers become responsive, productive and successful by bringing global solutions that creates agility in their service delivery.
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Cutting-edge technologies that take the guest experience to the next level. From cashless systems and smart bar fridges to our revolutionary automated in-room concierge RmZm, major hotels around the world.
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We work with offices of all sizes as a one-stop service for a stress-free relocation. We ensure that all equipment, infrastructure and documents are moved securely and installed when your business changes location.
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Our team is made up of a diverse range of IT professionals with invaluable industry experience. All are highly skilled and share a common dedication to helping to develop and deliver incremental value to our growing list of customers across Asia Pacific. For SMARTECH, attracting and developing the most talented people is crucial to our success. We work with our global business partners to undertake the best training available and participate in global development programmes to support our employees as they progress in their careers.
Vincent Nair is the President and CEO of SMARTECH Business Systems. Vincent has over 26 years of experience in senior executive positions for Fortune 500 technology companies such as HP, Unisys, WIPRO Technologies, Lucent ALCATEL Technologies and Fuji Xerox. Vincent has an undergraduate degree majoring in Computer Sciences, holds an MBA in Finance, and was awarded the opportunity to complete his PhD at Griffith University. A keen golfer and golf enthusiast, Vincent is the founder of the Fiji International Golf event which is sanctioned by the PGA of Australia, the European Tour and ISP Handa OneAsia Tour. The annual event attracts over 700 million television broadcast viewers across the world.
“At SMARTECH BUSINESS SYSTEMS, we pride ourselves on delivering technology and service excellence on behalf of our global partners. Our culture here is simple; we’re here to serve and nurture our customers, help our employees grow and deliver value to our stakeholders.”
“We pride ourselves as a central channel partner representing only the best and proven technology manufacturers in the world. It’s a great privilege to be leading a company that uses its technology and customer service expertise to deliver products and technologies that have a positive impact on companies and end-users alike.”
Vincent Nair
Chief Financial Officer and Internal Audit
Teresa Gong is the Chief Financial Officer and Internal Auditor for SMARTECH Asia Pacific. Teresa has over 14 years of accounting and finance experience, having worked for multinational companies including China HandFund, Deli Solar, Shengde Autoparts and Fisher Clinical Services. Teresa holds a Bachelors degree in Management Economics and Masters degree in Business Administration (Accounting and Finance) from Hebei University.
Marketing & Communications Manager / Executive Assistant to the C.E.O
Olivia Pitt is the Marketing and Communications Manager/Executive Assistant to the C.E.O for SMARTECH Asia Pacific. With a demonstrated sales and marketing background, Olivia is responsible for the development and implementation of SMARTECH’s digital and marketing campaigns, as well as SMARTECH branding initiatives. Olivia holds a Bachelor of Commerce in Marketing, Marketing Management and International Business from Macquarie University, Sydney.
Vice President Sales & Marketing
Paul Leonard is the Vice President of Sales & Marketing for Australia and New Zealand. He has over 30 years of experience as a Sales and Marketing Consultant having worked for leading global brands such as Moore Corporation, Thomson Reuters and Pitney Bowes. Paul holds a Bachelor of Business with a major in Marketing from Western Sydney University.
General Manager Sales
Ivan Chia is the General Manager Sales of Singapore, Malaysia, Vietnam and Indonesia. Ivan has over 19 years of sales experience in the Print Mailing Technology Industry and has contributed strongly to SMARTECH Business Systems’ sales targets since he joined the Company in 2002. Ivan holds a Diploma in Electrical and Electronics Engineering from the University of South Alabama.
General Manager Sales
Ringo Chan is the General Manager Sales for SMARTECH Hong Kong, Taiwan and Macao. Ringo has over 35 years of experience as a sales professional with expertise in business development strategy in the Print Mailing Technology Industry. Ringo graduated from Oberlin College and has received high-level technical sales training from Pitney Bowes, Bluecrest and Neopost Print Mailing Equipment and Services.
Customer Service Director
Toh Chun Wing is SMARTECH’s Customer Service Director for Singapore and Malaysia. Wing has over 30 years of experience in managing service delivery across the Asia Pacific in Global multinational companies such as AT&T, Standard Chartered Bank, and Texas Instruments. Wing holds a First Class Honors degree in Computer Science from the University of Windsor.
We’re proud to work with a hugely diverse range of Fortune 500 companies and SMEs. Our client base is a testament to the valued relationships we build with our clients and the versatility of both our systems and talented team members.
SMARTECH has offices located throughout Asia-Pacific and North America allowing us to conveniently service the region.
Contact your nearest SMARTECH office to discover how our technology solutions can transform your business
Suite C-11-1 & C-11-2 Level 11
Wisma Goshen, Plaza Pantai
No.5 Jalan 4/83A OffJlnPantaiBaru
59200 Kuala Lumpur Malaysia
Unit 1307, 13/F
SCITECH Tower,
No. 22 Jianguomenwai Ave
Chaoyang District,
Beijing, PRC22131307