We work with leading Fortune 500 companies and SMEs throughout the Asia-Pacific region and North America specialising in innovative technology systems and infrastructures. Our team of expert IT Engineers help our clients navigate the complexities of technology and commerce.

Building and leveraging great industry partnerships, we’ve grown to become a leading technology systems and services provider. As a company, we’re passionate about innovation, efficiency and increasing our clients’ productivity to have a positive impact on their end user.

Operating across four main business pillars, we provide equipment, build and maintain IT infrastructure, offer service and support, and deliver smart technology solutions that streamline businesses and revolutionise their service offerings.

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Print, Mailing
Inserter and Sortation

Working with worldwide leading partners, we transform the effectiveness of your mailing processes and improve the entire communication experience for your clients.

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Software and
IT Managed Services

We help our customers become responsive, productive and successful by bringing global solutions that creates agility in their service delivery.

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Hotel Technology
Solutions

Cutting-edge technologies that take the guest experience to the next level. From cashless systems and smart bar fridges to our revolutionary automated in-room concierge RmZm, major hotels around the world.

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Business Systems
Relocation Services

We work with offices of all sizes as a one-stop service for a stress-free relocation. We ensure that all equipment, infrastructure and documents are moved securely and installed when your business changes location.

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Our Team

Our team is comprises of professionals from diverse backgrounds with invaluable industry experience. All are highly skilled and share a common dedication to helping develop and deliver incremental value to our growing list of customers across Asia Pacific. For SMARTECH, attracting and developing the most talented people is crucial to our success. We work with our global business partners to undertake the best training available and participate in development programmes to support our employees as they progress in their careers.

Vincent Nair is the President and CEO of SMARTECH Business Systems. Vincent has over 26 years of experience in senior executive positions for Fortune 500 technology companies such as HP, Unisys, WIPRO Technologies, Lucent ALCATEL Technologies and Fuji Xerox. Vincent was the Vice President of Pitney Bowes Asia Pacific, Africa and Middle East. A keen golfer and golf enthusiast, Vincent is the founder of the Fiji International Golf event which is sanctioned by the PGA of Australia, the European Tour and ISP Handa OneAsia Tour. The annual event attracts over 700 million television broadcast viewers across the world. Vincent has an undergraduate degree majoring in Computer Sciences, holds an MBA in Finance, an LLM and was awarded the opportunity to complete his PhD at Griffith University.

President & CEO

“At SMARTECH BUSINESS SYSTEMS, we pride ourselves on delivering technology and service excellence on behalf of our global partners. Our culture here is simple; we’re here to serve and nurture our customers, help our employees grow and deliver value to our stakeholders.”

“We pride ourselves as a central channel partner representing only the best and proven technology manufacturers in the world. It’s a great privilege to be leading a company that uses its technology and customer service expertise to deliver products and technologies that have a positive impact on companies and end-users alike.”

Vincent Nair

Executive Team

Benny Yung

Services Director

Benny Yung is the Services Director for Hong Kong, Taiwan and Macao. Benny has over 30 years experience in service delivery and management. He possesses in-depth knowledge of high-volume Pitney Bowes Document Mailing Equipment and Solutions, and provides technical support to distributors across Asia-Pacific. He holds a degree in Electrical and Electronic Engineering from the University of London.

Teresa Gong

Chief Financial Officer and Internal Audit

Teresa Gong is the Chief Financial Officer and Internal Auditor for SMARTECH Asia Pacific. Teresa has over 14 years of accounting and finance experience, having worked for multinational companies including China HandFund, Deli Solar, Shengde Autoparts and Fisher Clinical Services. Teresa holds a Bachelors degree in Management Economics and Masters degree in Business Administration (Accounting and Finance) from Hebei University.

Click here to view Teresa’s full profile

Paul Leonard

Vice President Sales & Marketing
Australia & New Zealand

Paul Leonard is the Vice President of Sales & Marketing for Australia and New Zealand. He has over 30 years of experience as a Sales and Marketing Consultant having worked for leading global brands such as Moore Corporation, Thomson Reuters and Pitney Bowes. Paul holds a Bachelor of Business with a major in Marketing from Western Sydney University.

Click here to view Paul’s full profile.

Ivan Chia

Sales Director
Singapore, Malaysia, Vietnam and Indonesia

Ivan Chia is the General Manager Sales of Southeast Asia, including Singapore, Malaysia, Vietnam and Indonesia. Ivan has over 19 years of sales experience in the Print Mailing Technology Industry and has contributed strongly to SMARTECH Business Systems’ sales targets since he joined the Company in 2002. Ivan holds a Diploma in Electrical and Electronics Engineering from the University of South Alabama.

Click here to view Ivan’s full profile.

Rose Xie

Human Resource and Finance Manager
Hong Kong, Taiwan and Macau

Rose Xie is the Human Resource and Finance Manager for Hong Kong, Taiwan and Macao. Rose has over 10 years of financial accounting experience. She previously worked for Wal-Mart before joining SMARTECH in 2015. Her excellent management and communication skills saw her take on the additional role of Human Resource Manager in 2016. She holds a Bachelor in Accounting and Management Information Systems from University of Hertfordshire, UK.

Ringo Chan

Sales Director
Hong Kong, Taiwan, Macau

Ringo Chan is the General Manager Sales for SMARTECH Hong Kong, Taiwan and Macao. Ringo has over 35 years of experience as a sales professional with expertise in business development strategy in the Print Mailing Technology Industry. Ringo graduated from Oberlin College and has received high-level technical sales training from Pitney Bowes, Bluecrest and Neopost Print Mailing Equipment and Services.

Click here to view Ringo’s full profile.

Emily Pang

Finance and Human Resource Manager
South East Asia

Emily Pang is the Finance and HR manager of Singapore & Malaysia.  Emily has over 17 years of accounting and finance experience. Emily holds a Degree in Accounting from University of Hertfordshire and is a member of the Associate of Chartered Certified Accountants.

Wilton Kwok

Sales Manager
Taiwan

Wilton Kwok is the Sales Manager for SMARTECH Taiwan. Wilton is a software development and programming expert with over 20 years of experience, having worked for Caltex Oil HK, CityU Consultants Limited, Intel Corp and AIA Group. He is also the Chief Technology Officer for Innowil Limited, B-Wil Limited and GreenSafety. Wilton holds a Bachelor’s degree in Computer Studies from the University of Hong Kong.

Sonja Cher

Marketing & Communications Executive
Singapore and Malaysia

Sonja Cher is the Marketing & Communications Executive for SMARTECH Asia-Pacific. She is currently responsible for SMARTECH’s digital and offline marketing campaigns and social media management. Sonja holds a Bachelor of Arts (Journalism) from Monash University, Melbourne.

Asha Warmington

Marketing Analyst (APAC) & Executive Assistant to CEO (AUS)

Asha Warmington is the Marketing Analyst for SMARTECH Asia Pacific, as well as Executive Assistant to CEO Vincent Nair. She previously worked as an Experience Consultant at Samsung Australia and also has media based experience within Australian broadcasting channels and local radio stations. Asha is currently working towards her Bachelor of Marketing and Media from Macquarie University. 

Click here to see Asha’s full profile. 

Toh Chun Wing

Customer Service Director
Singapore

Toh Chun Wing is SMARTECH’s Customer Service Director for Singapore and Malaysia. Wing has over 30 years of experience in managing service delivery across the Asia Pacific in Global multinational companies such as AT&T, Standard Chartered Bank, and Texas Instruments. Wing holds a First Class Honors degree in Computer Science from the University of Windsor.

Peter Chan

Business Transformation Director
Oceania

Peter Chan is the Business Transformation Director for Smartech Business Systems Oceania. Peter is a Finance and Management expert with over 30 years experience in Telco and ICT industries across Australia, New Zealand and Fiji.  

Prior to joining Smartech, Peter Chan worked for Telstra Australia as Head of Service, and at Singtel Optus in a variety of general management and leadership roles. Peter spent 11 years in New Zealand with several multinationals in various financial accounting roles including the start-up of BellSouth as the first GSM mobile operator in the southern hemisphere. 

Peter graduated from the University of Canterbury in Christchurch with a Bachelor of Commerce (Major: Accounting, Minor: Computing/Management Information Systems) and is a qualified Chartered Accountant.

Our Clients

We’re proud to work with a hugely diverse range of Fortune 500 companies and SMEs. Our client base is a testament to the valued relationships we build with our clients and the versatility of both our systems and talented team members.

  • Canon
  • IBM
  • Fuji Xerox
  • Credit Suisse
  • Singapore Post
  • JP Morgan Chase & Co.
  • Sands Macao
  • HSBC

We’ve Got
Asia-Pacific and
North America
Covered

SMARTECH has offices located throughout Asia-Pacific and North America allowing us to conveniently service the region.

Contact your nearest SMARTECH office to discover how our technology solutions can transform your business 

Australia

Level 4, Suite 3
12 Mount St, North Sydney
NSW 2060 Australia

+612 99292852

Hong Kong

Suite 1902,
19/F 88 Hing Fat Street,
Tin Hau, HongKong

+852 3413 7800

Singapore

178 Paya Lebar
Road, #04-02,
Singapore 409030

+65 64999284

Malaysia

Suite C-11-2 Level 11
Wisma Goshen, Plaza Pantai
No.5 Jalan 4/83A off Jalan Pantai Baru
59200 Kuala Lumpur Malaysia

+60 3-2201 2363

CHINA

Unit 1307, 13/F
SCITECH Tower,
No. 22 Jianguomenwai Ave
Chaoyang District,
Beijing, PRC22131307

+86 10 65183036

USA

5321 Industrial Oaks
Suite 111
Austin Texas USA
78735

+512 857 7101