01Mar

How to Solve Franking Machine PSD Lock

Simple steps to solve “PSD Lock” or “Machine locked in a few days” error for Neopost IS-280, IS-350 and IS-420 postage meters in Singapore.

How to top-up your Franking Machine via Cheque

① Ensure LAN Cable is plugged in – disconnect and reconnect if needed. Please also note that you will need an active maintenance contract in order for the machine to connect to server.

② Press [BUTTON WITH COIN SYMBOL] → [AUDIT] → [OK] → [OK].

③ If these steps do not work, please contact our Customer Service Hotline for further assistance at 64999284.

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Asia-Pacific and
North America
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SMARTECH has offices located throughout Asia-Pacific and North America allowing us to conveniently service the region.

Contact your nearest SMARTECH office to discover how our technology solutions can transform your business 

Australia

Level 4, Suite 3
12 Mount St, North Sydney
NSW 2060 Australia

+612 99292852

Hong Kong

Suite 1902,
19/F 88 Hing Fat Street,
Tin Hau, HongKong

+852 3413 7800

Singapore

178 Paya Lebar
Road, #04-02,
Singapore 409030

+65 64999284

Malaysia

Suite C-11-2 Level 11
Wisma Goshen, Plaza Pantai
No.5 Jalan 4/83A off Jalan Pantai Baru
59200 Kuala Lumpur Malaysia

+60 3-2201 2363

CHINA

Unit 1307, 13/F
SCITECH Tower,
No. 22 Jianguomenwai Ave
Chaoyang District,
Beijing, PRC22131307

+86 10 65183036

USA

5321 Industrial Oaks
Suite 111
Austin Texas USA
78735

+512 857 7101

NSW Offices

Regents Park Estate Block Q,
1 Princes Rd E, Auburn NSW 2144,
Australia

VIC Office

69-71 Macbeth Street,
Braeside, VIC, 3195,
Australia

QLD Office

2/36 Turbo Drive,
Coorparoo QLD 4151,
Australia

WA Office

9 Millrose Drive,
Malaga WA 6090,
Australia

SA Office

24 Blenheim Street,
Adelaide SA 5000,
Australia