About


SMARTECH is a leading provider of mailing, inserting and sortation equipment. We proudly work with Fortune 500 companies and SMEs throughout Australia, New Zealand, Asia Pacific and North America, specialising in tailored technology solutions.

As a company, we’re passionate about innovation and productivity. Operating across four main business pillars, we analyze our customer environments, offer service and support, upgrade equipment for maximum efficiency, and deliver cutting-edge, innovative solutions to transform businesses all over the world.

A message from our Executive Chairman

Vincent Nair is the President and CEO of SMARTECH Business Systems. Vincent has decades of experience in senior executive positions for Fortune 500 technology companies such as HP, Unisys, WIPRO Technologies, Lucent ALCATEL Technologies and Fuji Xerox. Vincent was the Vice President of Pitney Bowes Asia Pacific, Africa and Middle East.

As a progressive company, we have seen extraordinary growth across Asia Pacific. Most noteworthy being:

  • Quadrupling our workforce.
  • Twenty X revenue growth.
  • Sustainable profit growth with a solid business foundation in challenging times.
  • Global market expansion.
  • Leading industry provider to over 28,000 B2B customers.

"We pride ourselves as a central channel partner representing only the best and proven technology manufacturers in theworld. It’s a great privilege to be leading a company that uses its technology and customer service expertise to deliver products and technologies that have a positive impact on companies and end-users alike." – Vincent Nair

Decades of Continuous Innovation

SMARTECH was founded in Austin, Texas over three decades ago, driven by the vision of becoming a leading systems integrator. From the outset, our mission was to expertly merge technologies and components into seamlessly efficient systems to meet the unique demands of businesses. Since our inception, we have remained steadfast in delivering innovative solutions that optimize performance, boost productivity, and empower organizations to thrive in the ever-evolving technological landscape

SMARTECH was in an excellent position for accelerated growth in the Asia Pacific region as an essential solutions provider for key industries during the pandemic. While businesses frenzied to recover from economic paralysis, an opportunity was identified in crisis with the acquisition of Quadient Oceania, formerly known as Neopost Australia, one of the largest graphics equipment and solutions providers, and government sector vendors in Australia. Through the strategic acquisition, operations in Australia & New Zealand were included in the global structure from 2021 with Sydney subsequently appointed head office. 

Today, SMARTECH serves over 28,000 B2B customers across the world with operations in Singapore, Malaysia, Hong Kong, Taiwan, Macao, Brunei, Australia, New Zealand, Fiji, Vanuatu, Papua New Guinea and the rest of Oceania. SMARTECH represent some of the best technology manufacturers in the world including HP, Quadient, Bluecrest, Graphtec, Pitney Bowes, EPSON, FOTOBA, Studio Jet, LxHausy’s, Duplo, Opex, Canon, and Multigraf among others. 

At SMARTECH, our people set us apart and make us truly unique. Our team consists of exceptional talents, from recent graduates to industry veterans with decades of dedicated service. Our close-knit company culture fosters a can-do attitude, ensuring unparalleled expertise and a customer-centric approach in everything we do.

Working with SMARTECH means partnering with a company that measures their success on customer loyalty and satisfaction. We guarantee you will receive an unparalleled level of service and support, every step of the way.

Delivering Trusted & Reliable Solutions Worldwide

SMARTECH has offices located throughout Australia, New Zealand & Asia Pacific allowing us to conveniently service the region.

HONG KONG

Suite 1902,
19/F 88 Hing Fat Street,
Tin Hau, HongKong
Phone: +852 3413 7800

SINGAPORE

178 Paya Lebar
Road, #04-02,
Singapore 409030
Phone: +65 64999284

MALAYSIA

Ground Floor, 8
Lorong Universiti B, Section 16
46200 Petaling Jaya
Selangor Darul Ehsan, Malaysia
Phone: +603-7956 5889

CHINA MAINLAND

Level 24, Tower 3
China Central Place
No.77 Jianguo Road
Chaoyang District,
Beijing, PRC 100025
Phone: +86 10 8587 2491

TAIWAN

6F.-8, No. 116
Guanqian E. Rd., Banqiao Dist.,
New Taipei City 220706, Taiwan
Phone: +886 0983 136 878

SYDNEY

Level 4, Suite 3
12 Mount St, North Sydney
NSW 2060 Australia
Phone: +612 9929852

NEW SOUTH WALES

New South Wales
Unit 1, Block Q, Regents Park Estate
Princes Road East
Regents Park NSW 2143
Phone: 1800 422 349

VICTORIA

Victoria
69-71 Macbeth Street,
Braeside, VIC, 3195
Phone: 1800 422 349

QUEENSLAND

Queensland
2/36 Turbo Drive,
Coorparoo QLD 4151
Phone: 1800 422 349

WESTERN AUSTRALIA

Western Australia
9 Millrose Drive,
Malaga WA 6090
Phone: 1800 422 349

SOUTH AUSTRALIA

South Australia
24 Blenheim Street,
Adelaide SA 5000
Phone: 1800 422 349

TEXAS

5321 Industrial Oaks, Suite 111
Austin Texas USA
78735
Phone: +512 857 7101